"Extensions" menu is greyed out in Adobe Photoshop

If the Extensions menu is greyed out, you need to switch on the extensions panel option:


Ensure the checkbox is switched on for "Load Extensions Panels"

Quit and restart Photoshop


FX-Viewer showing an empty room environment

If after installing FX-Viewer and Ghostscript you are getting an empty room after dragging a Color-Logic PDF into FX-Viewer:

1. First of all make sure your PDF has a Color-Logic separation – if the PDF does not contain the "CL 4713 SILVER" spot color it will not be able to do the rendering.

2. If your PDF does contain the Color-Logic spot color, it could be a problem related to the version of Ghostscript that is installed. We would recommend using v9.55 from our
Ghostscript download page – Just download, run the installer to update to the latest version. An empty room environment is usually related to the version of Ghostscript and the Mac OS.


Error installing Image-FX using Anastasiy's Extension Manger

If you are experiencing installation issues or error messages when attempting to install Image-FX using Anastasiy’s Extension Manager, please try the following:

1. Uninstall Image-FX from Anastasiy’s Extension Manager
2. Try installing Image-FX using

Apple Macs Running the M1 chip

*** We are currently redeveloping all our plugins for the new Apple UXP ***

In the meantime, customers running the latest Apple Macs with the M1 chip will need to open Photoshop in Rosetta Mode in order to continue to use the Color-Logic Image-FX plugin – this is because Adobe Photoshop on the M1 chip computers no longer supports HTML5 plugins/extensions and there is no "extensions" menu. However, simply opening Photoshop in Rosetta mode will open Photoshop in the original apple code and allow you to continue to use third party plugins, whilst developers learn the new apple code and redevelop their products. There has been no noticeable speed differences between the silicon version of Photoshop or switching to Photoshop in Rosetta mode, with no loss of function.

To open Photoshop in Rosetta mode:

1. "get info" on the Adobe Photoshop application and switch on "Open using Rosetta" this will then allow the application program to open up using the original apple code and will therefor allow you to continue to use plugins and extensions.
2. Open Photoshop, that's it!


Image-FX is not showing after installing

First, please check that

  • Photoshop was restarted after the plugin was installed? This is required to finish the installation process.
  • That you're looking in WINDOW > EXTENSIONS (Legacy) and not in the "plugins" menu
  • Macs Running the M1 chip – You must open Photoshop in Rosetta Mode – click here for more information
  • Please check that in PREFERENCES > PLUGINS that "Legacy Extensions" is switched on:


If the above does not resolve the issue it could be an issue with the Anastasiy Extension Manager, so we have a second option for installing.

Please do the following:

Uninstall the Image-FX plugin:

  • Open Anastasiy Extension Manager
  • Click on Photoshop
  • Click on the Image-FX Extension
  • Click the "remove" button at the top.


Next, download and install: www.zxpinstaller.com

Use this app to install the Image-FX plugin and then reopen Photoshop – it's a drag and drop installer, so all you need to do is drag the Image-FX.zxp file onto the installer software for it to install – If Photoshop was already open, quit and restart it.

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