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"FX-Viewer" is not optimised for your Mac - error message

If you are attempting to install FX-Viewer and get the following screen error message:

MacOSHiSierra

This happens when you are attempting to install and run the FX-Viewer program on Mac OS High Sierra. It is a warning from Apple that the application program is 32bit, and Apple is moving towards only supporting 64bit applications. This DOES NOT mean that the program will not work, as it should run without issue. If you do encounter any issues, please contact us for assistance.

For more information on this issue, please
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Recyclability of Metallic Inks

It has to be understood that the statements made below are the result of Color-Logic Inc interaction with the printing industry and its associations.

This information is provided as general information to our customers, but does not release the potential user of our products from the responsibility to determine suitability of the product in their application. No liability is assumed for the correctness and completeness of the information presented. The statements are not legally binding and shall not be used in any litigation.


      How do I install the Image-FX plugin?

      If you are struggling to install our Image-FX plugin, please watch this short demonstration video (se link below) to show you what to do. The most common issue that we notice is that some users are not "unzipping" the compressed zip file once they have downloaded it from the Client Login area .

      The video is posted in the "Photoshop training videos" in the Client Login area, or alternatively, you can watch it directly from our Youtube account: https://youtu.be/jbo_DEWLv1A