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Color-Logic | Special Effects for Print | Support | FAQs

FX-Viewer won't process my file and keeps showing me an image of a Rolex watch...

The issue is typically caused by FX-Viewer not having full read/write privileges for the user. Locate the Color-Logic folder within the Applications folder (Applications > Color-Logic) and do a "Get Info" and apply "Read & Write" privileges to all files/folders for your user, making sure to "apply to enclosed items" as indicated in the visual below. This normally takes care of the issue. Also this normally happens in managed environment (schools, larger company's where IT installs and manages everything).

FX-Viewer permissions